If it has been less than 24 hours from the time you placed your order, you can cancel your order using the order lookup page.
To determine if it has been less than 24 hours since you placed your order, please enter your order information into the order lookup page linked above. You can find your order number on the confirmation sent to the email address used to place your order. If you are within the 24-hour window you will be given the option to cancel upon entering your order information. If you do not see an option to cancel your order upon entering your order information, your order has already been processed and cannot be cancelled.
If it has been more than 24 hours since placing your order, it has already been processed and cannot be cancelled.
Please refer to our return/exchange policy here.